Shipping policy
Certainly! Here's the updated shipping policy with Shiprocket as the shipping courier for deliveries within India:
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Shipping Policy
At Vozwa, we strive to ensure quick and efficient delivery of your purchases. Please review our shipping policy below:
1. Processing Time
Orders are typically processed within 1-2 business days after they are placed. Our warehouse operates Monday through Friday, excluding weekends and holidays.
2. Shipping Methods
We offer standard shipping via Shiprocket for all orders within India. Depending on your location, delivery typically takes between 2-3 business days after processing. Please note that rural addresses may require additional delivery time.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order.
4. Order Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information. You can track your package using the provided tracking number on the Shiprocket website.
5. Delivery Issues
If you encounter any issues with your delivery, please contact us immediately at [ashraenterprises.jjp@gmail.com](mailto:ashraenterprises.jjp@gmail.com). We will work with Shiprocket to resolve the issue promptly.
6. Delayed or Lost Packages
While we make every effort to ensure timely delivery, Vozwa is not responsible for delays caused by weather, national emergencies, or other uncontrollable factors affecting Shiprocket.
7. International Shipping
At this time, we only ship within India. We do not offer international shipping.
8. Contact Us
If you have any questions about our shipping policy, please contact us:
- By email: [ashraenterprises.jjp@gmail.com](mailto:ashraenterprises.jjp@gmail.com)
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This shipping policy is effective as of [date]. Adjust the details as per your specific shipping practices and agreements with Shiprocket.